Skincare FAQs | Orders, Shipping, Returns & How Tos

Small Batch Quality — 100% Fresh Every Time.

FAQs

Learn About Our Process

Clean & gentle: No fragrance, dyes, or essential oils. Real results: Noticeably smoother, hydrated-looking skin in weeks.

Thoughtful packaging: Keep formulas fresh; store below 77°F away from light.

Shop Vitamin C+ Serum

Shop Hyaluronic Serum

Client Question

Frequently Asked Question

General

Are your products fragrance-free?

Yes—no added fragrance or essential oils.

Are they safe for sensitive skin?

Are you vegan and cruelty free?

Where are you based?

How do I store Vitamin C products?

Orders & Shipping

What is your return policy?

30‑day returns on gently used or unopened items—see Returns Policy below for details.

How do refunds work?

Usage

Can I use Vitamin C with niacinamide?

Yes—ours are designed to layer together.

What order do I apply?

Can I use during pregnancy or nursing?

When will I see results?

Orders & Shipping

Where do you ship?

Love & Glow Essentials currently ships within the United States only. We do not offer international shipping at this time.

How long does processing take?

How long is shipping?

How do I track my package?

Can I change/cancel my order?

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Clean formulations that don’t overwhelm your skin.

We balance humectants (like glycerin and hyaluronic acid) with barrier-supporting niacinamide and panthenol to deliver hydration and a healthy-looking glow—without heavy fragrance or essential oils.